Real time messaging
Your customer is right in front of you! Check which page they are browsing and how long they stays to greet them in person.
Integrate Channel with your existing CRM solution. Customers who are logged in to your website will be automatically distinguished, and you can check their member status and purchase history right within the conversation.
See who’s on your website in real-time. Anonymous customers with no ID can still be identified using their chat history and IP address.