You can install Channel.io by simply inserting an installation script on your website.
If you insert the script with user integration, you can import and use member information in Channel.io.
For detailed installation instructions, please check the developer guide (Developer guide)
Websites built by web builders
If your website was created by a web builder, you can install Channel.io more easily.
If your web builder is not our official partner, you can install the Channel.io plug-in by using the same installation script as the custom websites.
Installation guide for web builders
Each builder has a different range of providing customer data. Please check the guide of the respective web builder you are currently using.
You can also install Channel.io in both hybrid and native apps.
For detailed installation instructions, please refer to the developer guide.
Mobile SDK is available for paid plan users only.
Use Channel.io without installation
Even if you don't have a homepage, you can still communicate with your customers anytime using the Plug-in link.
You can copy the plug-in link to start the chat instantly through [Channel Settings] - [General] - [Channel Profile] - [Contacts and Location] - [Plug-in link] - [Copy link]
When you share the plug-in link with your customers, they will see a window where they can start the conversation. By clicking the "Start a new chat" button, they will be connected to you.