Notice
Check out the new pricing from Dec 14, 12PM (EST)
New Pricing Tailored to Your Business
Choose a plan that suits your needs, from small teams to enterprises.
Monthly
Annual
- 25%
FREE
For teams that only need basic chat features
Basic messaging is available, with limited access to full live chat features.
Team messenger
Live chat (with access limited to a 30-day history)
FREE
Early Stage
Newly established companies
$27
/month
Growth
Recommended
Fast-growing companies
$72
/month
Enterprise
Companies with annual sales of over $10M
Contact Us
Early Stage
Newly established companies
Managed Users (MU)
Limited to 3,000
1,000 profiles to start
Limited to 3,000
Basic seats
Add up to 10 seats
5 seats
Add up to 10 seats
Operator seats
Add up to 5 seats
2 seats
Add up to 5 seats
$27
/month
Growth
Recommended
Fast-growing companies
Managed Users (MU)
Add unlimited
3,000 profiles
Add unlimited
Basic seats
Add unlimited
5 seats
Add unlimited
Operator seats
Add unlimited
1 seat
Add unlimited
$72
/month
Enterprise
Companies with annual sales of over $10M
Managed Users (MU)
Contact us
Basic seats
Contact us
Operator seats
Contact us
Contact Us
Managed Users (MU)
1,000 profiles to start
Limited to 3,000
3,000 profiles
Add unlimited
Contact us
Basic seats
5 seats
Add up to 10 seats
5 seats
Add unlimited
Contact us
Operator seats
2 seats
Add up to 5 seats
1 seat
Add unlimited
Contact us
Team messenger
Live chat
Meet (Call)
Customer profile management
Chat tags, goals, Analytics
Auto-assignment
Follow-up notifications
Mobile SDK
Open API, Webhooks
Learn More
Early Stage
Growth
Enterprise
Plan Types
For fast-growing companies
Growth Plan
This plan is for companies on the path to rapid growth. You can purchase as many MU and seats as you need, without any limit, according to your company size.
Perfect for companies
With over 3,000 customers
Growing towards $10M in annual revenue
Looking to tailor their MU and seat usage
Growth plan includes
Managed Users (MU)
3,000 people
Basic seats
5 seats
Operator seats
1 seats
If you need more usage,
You can purchase as much as your company requires
Usage included
Managed Users (MU)
Basic seats
Operator seats
Managed Users (MU)
Managed users (MU) are the number of customer profiles in Contacts. The MU charge is the cost of storage for customer data.
Range
Unit price
1 ~ 1,000
$0.03
1,001 ~ 5,000
$0.02
5,001 ~ 20,000
$0.01
20,001 ~ 100,000
$0.005
100,001 ~ 500,000
$0.002
500,001 ~ 1,000,000
$0.001
* Based on monthly usage
Seats
Team members who are included in a paid plan subscription use the manager seat as the default.
Operator seats are necessary for various functions such as chats, calls, assigned conversations, setting goals, tagging and analyzing statistics, etc.
To use the team messenger and live chat simultaneously, you need to purchase both the basic and operator seats.
Basic
Operator
$3
$60
Add-ons
With your plan subscription,
Add-ons are available
Use as needed, pay for what you use.
Implement scenario-based chatbots to handle mundane inquiries, and save your operators' time.
Enhance inquiry efficiency at a lower cost than hiring an employee.
Usage is calculated by Support bot activations. See purchase examples for billing estimates.
Activations (Actions)
Price per action
1 ~ 30
FREE
31 ~ 2,000
$0.1
2,001 ~ 10,000
$0.05
10,001 ~ 50,000
$0.01
50,001 ~ 200,000
$0.005
200,001 ~
$0.001
* Based on monthly usage
Essential for improving efficiency by minimizing repetitive tasks.
Conversations can be automatically managed according to pre-set rules.
Usage is calculated by automation rule actions. See purchase examples for billing estimates.
Activations (Actions)
Price per action
1 ~ 30
FREE
31 ~ 2,000
$0.1
2,001 ~ 10,000
$0.05
10,001 ~ 50,000
$0.01
50,001 ~ 200,000
$0.005
200,001 ~
$0.001
* Based on monthly usage
Turn new customers into regulars with retention marketing.
Based on customer profile data, send outbound messages to customers first.
More cost-effective to pay for what you use, as needed, according to your marketing plan.
Extra charges may apply for sending SMS or Kakao Info-talk.
Usage is calculated by marketing messages sent. See purchase examples for billing estimates.
Activations (Actions)
Price per action
1 ~ 30
FREE
31 ~ 100,000
$0.005
100,001 ~ 500,000
$0.002
500,001 ~ 2,000,000
$0.001
2,000,001 ~
$0.001
* Based on monthly usage
Post-processing by AI
Coming soon
AI-Enhanced Summaries: Elevate team productivity with automated conversation summaries
Smart Tag and Title Recommendations: Streamline content organization with AI-driven suggestions
SMS
Send marketing messages through SMS.
Send Follow-up notifications to re-engage departed customers.
Sending texts is limited to 500 per day to recipients in the US, Canada, and Japan via Channel Talk. Costs may vary depending on the length of each message.
With Twilio integration, you can send unlimited messages, with international fees charged directly by Twilio.
US, Canada
Japan
South Korea - SMS
South Korea - LMS
$0.0228
28.5PU ~
$0.0984
123PU ~
$0.008
10PU
$0.0224
28PU
PU is the unit for sending messages in Channel Talk (1PU=0.08¢)
Secure the best price
Sign up for a yearly subscription plan to receive all extra features and enjoy a 25% discount, equivalent to 3 months for free.
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