THE FUTURE OF CUSTOMER SERVICE IS AI

Get ready with Channel Talk, your all-in-one AI Messenger.

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159,462+ Companies Believe in Channel Talk

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Poor Customer Service Drives People Away
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Poor Customer Service Drives People Away

Annoyed customers leave your site when the wait time is too long or their question is never answered. Offering quality customer service will set you apart from your competitors and grow your business.

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The AI Era Is Closer Than You Think

The age of human-dependent customer support is over. As AI technology becomes more advanced and operational costs increase, the time for AI-driven customer service is just around the corner.

The AI Era Is Closer
Than You Think

Resolve Repetition with AI Focus on Conversations That Sell

Streamline Customer Conversations

Still Answering FAQs Yourself? AI is Here to Help.

Leave the FAQs to our chatbots and AI so you can focus on the meaningful conversations with your VIPs.

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Chat Better with Chatbots

Build chatbots in less than 10 minutes to solve all your FAQs. No coding required.

Coming Soon

Say Hi to Your AI Assistant

Our AI Assistant will solve your customer’s inquiry on its own so you don’t have to.

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Chat Better with Chatbots

Build chatbots in less than 10 minutes to solve all your FAQs. No coding required.

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Coming Soon

Say Hi to Your AI Assistant

Our AI Assistant will solve your customer’s inquiry on its own so you don’t have to.

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Operations Support

Save Your Time With AI & Automation

Our advanced AI and automation tools increases efficiency and enhances customer service to help your business grow at scale.

Reduce Repetition with AI

Coming Soon

AI-driven smart tag and title recommendations along with enhanced conversation summaries. Let AI handle it for you.

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Ready-Made Responses

Coming Soon

AI suggested response templates for easy one-click selection.

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Manage Every Call Like a Chat

No need to write notes. Every call is recorded, AI-transcribed, and ready for your review.

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Automate Every Task, Everywhere

Auto-assign tags. Auto-assign agents. Save your time.

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AI Helps You Focus on Your VIPs

Our AI is not designed to automate everything. Channel Talk’s AI tools help free up your time so you can focus on having meaningful conversations with your top 20% VIP customers who can drive 80% of your revenue.

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Customer Management

Boost Sales Through VIP Conversations

Segment your customers to identify VIPs and send personalized messages through our powerful CRM to increase sales.

Customer Overview in One View

From your first-time visitors to your VIPs. All your customer information at a glance.

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Manage Every Customer Relationship

Easily organize and send custom messages to your customers with our powerful CRM.

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Marketing Makes Regulars

Offer 10% off to your first-time visitors. Give free shipping to your VIPs. With Marketing, you can tailor messages to each customer.

All-in-One Messaging

Customer Conversations Made Easy

Your one-stop shop for team and customer communication.

From Team Chats to Customer Chats - All in One Place

Stay on top of every message. Easily toggle between team and customer chats with just one click.

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All Your Conversations, Right Here

Bring all your messages into one place. Answer questions from anywhere, all in a single view.

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Call Anytime

Coming Soon

Call your customers with our new phone feature anytime, anywhere, just like chatting.

Customer Experience

The Best Customer Experience Starts with a Conversation

Channel Talk helps you exceed customer expectations with a seamless chat experience.

Start with a Click

No email or login required. Just click to start chatting.

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Keep the Conversation Flowing

We’ll send follow-up email and text notifications if your customer leaves the site while chatting. 

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Branded Chat Experience

A chat experience like no other. Customize your header image, chat icon, and even integrate your Instagram feed.

The Voices of Our Customers
  • Very satisfied.Really good! Works perfectly and the support people are kind and helpful. We use in our website to better attend to our customers, so we’re very satisfied.
    Co-Founder
    Rom&ndCo-Founder
  • Unlimited chats! Love it!This app is such a life saver!!! We have tried many different live chat app, such as Zendesk and Facebook Messenger, but Channel.io beats all of them by far. It’s beautiful and easy to use, with unlimited chats. Love it!
    CEO
    SeoulishCEO
  • Highly recommend!Good! Very easy & convenient. Really satisfied. Very effective, the service team is great! Highly recommend this app.
    CEO
    Skinfood USCEO
  • Exactly what we were looking for!The customer support is so helpful, nice, and very professional! This app was exactly what we were looking for! Thank you!
    Marketing Manager
    Blooming KoCoMarketing Manager
  • Amazing!!!Such an easy set up really impressed with the features all round!!! Highly recommend!!!!! Very convenient!!
    Marketing Manager
    Some By Mi USAMarketing Manager
  • The perfect app!Perfect app for the on-site MKT and CS. Easy to use and channel talk support team was very helpful and kindly gave us the guideline of all the settings ;)
    Sales Manager
    Dr.GSales Manager
  • Highly recommend this App!I have been using channel for a year and this app is the best solution for not only CS, but marketing. I will be using this solution for sure. Highly recommend this App!
    MD
    UUUUUMD
  • 10 stars!First time using this app for my store. The online help is very supportive. Thank you! I am looking forward to using the features. 10 stars!
    Marketing Specialist
    HeimishMarketing Specialist
  • Brilliant & amazing!This app is pretty amazing! The AM was brilliant and helped us with rebranding our business, designing our chat button and with creating marketing campaigns. I would recommend this app over others.
    Founder
    Sound PoriumFounder
  • An amazing tool!An amazing tool to integrate into your Shopify e-commerce and amazing customer service from Channel.io. They guide you step by step on the setup. I hope the support continues!
    CEO
    Fast PongCEO
  • Convenient and easy.Channel.io provides customizable customer journeys that personalizes every query received. It’s an excellent platform that allows teams to work closely together! A great value for start-up companies!
    CS Lead
    The Daebak CompanyCS Lead
  • Channel.io helps our company to increase sales through their hassle free system!It also helps us in maintain our CS by fulfilling customers needs and wants!
    Sr. Brand Acquisition Manager
    THE FEPISr. Brand Acquisition Manager
  • Good for customers. Great for conversion.Channel.io allows us to provide VIP level service for our demanding customers. Our customers don’t have a lot of extra time and Channel.io helps us find solutions to their problems faster. It’s good for the customer and great for our conversion rate.
    Joe Vasold
    L’atelier ForteJoe Vasold
  • Good customer service!Channel.io is a great app to organize your team and provides good customer analytics. Easy to learn and has good customer service.
    Co-Founder
    The Peachie ShopCo-Founder
  • Centralizing customer service.Thanks to the app we have been able to centralize our cs inquiries in one place, making it easier for our team to follow up. The Channel.io team has been really supportive walking us through all the amazing features.
    Marketing Manager
    Bazzaal BoxMarketing Manager
  • Chat bot makes everything easier.It was easy to create a chat bot, provides amazing functions and is very convenient and easy to use. Recommend!
    CEO
    TOCOBOCEO
  • An all-in-one life saver.Amazing app. We’ve been using it since early this year and never had any issues. Channel.io was responding very quickly and was very helpful! Having all of our customer relations and marketing on one platform is a life saver.
    CX Manager
    Konny BabyCX Manager
  • An amazing app! Improved our CS and marketing on many levelsSetup was a breeze - simple integration with Shopify. Great customer support team and easy-to-use interface.
    CEO
    CConma USACEO
  • User-friend & hassle-free!Channel.io has been our most faithful business partner. It made it much easier to manage customer inquiries. The platform is user-friendly, clean and hassle-free, packed with powerful data analytics. Highly recommend!
    Founder
    Les PlagesFounder
  • Very convenient and easy.Channel.io is amazing!!!!!! This app provides amazing functions and is very convenient and easy. Will continue to use.
    Marketing Manager
    JumisoMarketing Manager
  • So good!So good. The application interface is very easy to use. I highly recommend it and I will continue to use it in the future.
    Marketing Manager
    Style KoreanMarketing Manager
  • A great CRM tool!A great CRM tool! Segmenting customers is very convenient. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.
    CX Team Lead
    COSRXCX Team Lead
  • It was a breeze!!Customer support was helpful, friendly and professional. Made everything very easy and it was a breeze!!
    Marketing Manager
    Haruharu WonderMarketing Manager
  • From zero to hero!Before Channel.io, we got almost zero feedback or inquiries. But now thanks to Channel.io’s live chat, we’re able to talk casually with our customers and build real relationships with them.
    Marketing Specialist
    LewkinMarketing Specialist
  • Extremely easy to set up!Really good! Works perfThe app is awesome and it works super good. Love this app. Recommend!! Recommend!!ectly and the support people are kind and helpful. We use in our website to better attend to our customers, so we’re very satisfied.
    Marketing Manager
    Pyunkang Yul USMarketing Manager
  • Awesome interface!Awesome interface, buttons, and navigation. It was easy to create a chat bot and insert the flow which we wanted.
    Marketing Manager
    Medi-Peel USMarketing Manager
  • Improve communication.We tried various chat bot services and concluded that Channel.io is the best. I highly recommend Channel.io to improve your company's communication with customers.
    CEO
    Number AnalyticsCEO
  • Great Value!With ten years of experience in CS, Channel.io provides customizable customer journeys that would be valuable in personalizing every query. It also provides an excellent communication platform that allows teams to work closely together! A great value for start-up companies!
    Customer Service Manager
    Daebak CompanyCustomer Service Manager
  • Very satisfied.Really good! Works perfectly and the support people are kind and helpful. We use in our website to better attend to our customers, so we’re very satisfied.
    Co-Founder
    Rom&ndCo-Founder
  • Unlimited chats! Love it!This app is such a life saver!!! We have tried many different live chat app, such as Zendesk and Facebook Messenger, but Channel.io beats all of them by far. It’s beautiful and easy to use, with unlimited chats. Love it!
    CEO
    SeoulishCEO
  • Highly recommend!Good! Very easy & convenient. Really satisfied. Very effective, the service team is great! Highly recommend this app.
    CEO
    Skinfood USCEO
  • Exactly what we were looking for!The customer support is so helpful, nice, and very professional! This app was exactly what we were looking for! Thank you!
    Marketing Manager
    Blooming KoCoMarketing Manager
  • Amazing!!!Such an easy set up really impressed with the features all round!!! Highly recommend!!!!! Very convenient!!
    Marketing Manager
    Some By Mi USAMarketing Manager
  • The perfect app!Perfect app for the on-site MKT and CS. Easy to use and channel talk support team was very helpful and kindly gave us the guideline of all the settings ;)
    Sales Manager
    Dr.GSales Manager
  • Highly recommend this App!I have been using channel for a year and this app is the best solution for not only CS, but marketing. I will be using this solution for sure. Highly recommend this App!
    MD
    UUUUUMD
  • 10 stars!First time using this app for my store. The online help is very supportive. Thank you! I am looking forward to using the features. 10 stars!
    Marketing Specialist
    HeimishMarketing Specialist
  • Brilliant & amazing!This app is pretty amazing! The AM was brilliant and helped us with rebranding our business, designing our chat button and with creating marketing campaigns. I would recommend this app over others.
    Founder
    Sound PoriumFounder
  • An amazing tool!An amazing tool to integrate into your Shopify e-commerce and amazing customer service from Channel.io. They guide you step by step on the setup. I hope the support continues!
    CEO
    Fast PongCEO
  • Convenient and easy.Channel.io provides customizable customer journeys that personalizes every query received. It’s an excellent platform that allows teams to work closely together! A great value for start-up companies!
    CS Lead
    The Daebak CompanyCS Lead
  • Channel.io helps our company to increase sales through their hassle free system!It also helps us in maintain our CS by fulfilling customers needs and wants!
    Sr. Brand Acquisition Manager
    THE FEPISr. Brand Acquisition Manager
  • Good for customers. Great for conversion.Channel.io allows us to provide VIP level service for our demanding customers. Our customers don’t have a lot of extra time and Channel.io helps us find solutions to their problems faster. It’s good for the customer and great for our conversion rate.
    Joe Vasold
    L’atelier ForteJoe Vasold
  • Good customer service!Channel.io is a great app to organize your team and provides good customer analytics. Easy to learn and has good customer service.
    Co-Founder
    The Peachie ShopCo-Founder
  • Centralizing customer service.Thanks to the app we have been able to centralize our cs inquiries in one place, making it easier for our team to follow up. The Channel.io team has been really supportive walking us through all the amazing features.
    Marketing Manager
    Bazzaal BoxMarketing Manager
  • Chat bot makes everything easier.It was easy to create a chat bot, provides amazing functions and is very convenient and easy to use. Recommend!
    CEO
    TOCOBOCEO
  • An all-in-one life saver.Amazing app. We’ve been using it since early this year and never had any issues. Channel.io was responding very quickly and was very helpful! Having all of our customer relations and marketing on one platform is a life saver.
    CX Manager
    Konny BabyCX Manager
  • An amazing app! Improved our CS and marketing on many levelsSetup was a breeze - simple integration with Shopify. Great customer support team and easy-to-use interface.
    CEO
    CConma USACEO
  • User-friend & hassle-free!Channel.io has been our most faithful business partner. It made it much easier to manage customer inquiries. The platform is user-friendly, clean and hassle-free, packed with powerful data analytics. Highly recommend!
    Founder
    Les PlagesFounder
  • Very convenient and easy.Channel.io is amazing!!!!!! This app provides amazing functions and is very convenient and easy. Will continue to use.
    Marketing Manager
    JumisoMarketing Manager
  • So good!So good. The application interface is very easy to use. I highly recommend it and I will continue to use it in the future.
    Marketing Manager
    Style KoreanMarketing Manager
  • A great CRM tool!A great CRM tool! Segmenting customers is very convenient. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.
    CX Team Lead
    COSRXCX Team Lead
  • It was a breeze!!Customer support was helpful, friendly and professional. Made everything very easy and it was a breeze!!
    Marketing Manager
    Haruharu WonderMarketing Manager
  • From zero to hero!Before Channel.io, we got almost zero feedback or inquiries. But now thanks to Channel.io’s live chat, we’re able to talk casually with our customers and build real relationships with them.
    Marketing Specialist
    LewkinMarketing Specialist
  • Extremely easy to set up!Really good! Works perfThe app is awesome and it works super good. Love this app. Recommend!! Recommend!!ectly and the support people are kind and helpful. We use in our website to better attend to our customers, so we’re very satisfied.
    Marketing Manager
    Pyunkang Yul USMarketing Manager
  • Awesome interface!Awesome interface, buttons, and navigation. It was easy to create a chat bot and insert the flow which we wanted.
    Marketing Manager
    Medi-Peel USMarketing Manager
  • Improve communication.We tried various chat bot services and concluded that Channel.io is the best. I highly recommend Channel.io to improve your company's communication with customers.
    CEO
    Number AnalyticsCEO
  • Great Value!With ten years of experience in CS, Channel.io provides customizable customer journeys that would be valuable in personalizing every query. It also provides an excellent communication platform that allows teams to work closely together! A great value for start-up companies!
    Customer Service Manager
    Daebak CompanyCustomer Service Manager
    • Very satisfied.Really good! Works perfectly and the support people are kind and helpful. We use in our website to better attend to our customers, so we’re very satisfied.
      Co-Founder
      Rom&ndCo-Founder
    • 10 stars!First time using this app for my store. The online help is very supportive. Thank you! I am looking forward to using the features. 10 stars!
      Marketing Specialist
      HeimishMarketing Specialist
    • Centralizing customer service.Thanks to the app we have been able to centralize our cs inquiries in one place, making it easier for our team to follow up. The Channel.io team has been really supportive walking us through all the amazing features.
      Marketing Manager
      Bazzaal BoxMarketing Manager
    • A great CRM tool!A great CRM tool! Segmenting customers is very convenient. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.
      CX Team Lead
      COSRXCX Team Lead

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