2% of your website visitors will convert.
What about the remaining 98%?
You spent money to bring traffic to your website. But once they are there, only 2% will take action and give a return on the money you spent. Businesses that use Channel show 10-20x higher conversion rates.
See how Channel can help your business grow.
Understand what your customers are looking at even before a conversation starts.
Create more sales opportunities by engaging your customers in conversations
with the right message at the right time.
Customer inquiries are meant to be answered in real-time.
Answer those questions when your customers need them to be answered.
Half of customer inquiries are frequently-asked questions.
Use Channel Bot to automate responses for those questions and save time.
SMS Follow up: Continue your conversation.
Don't worry! Continue chatting with your customers even after they leave your website. They may have left while you are sending them a message. Once your customers are "offline" in your website, all messages sent to a corresponding chat will be sent to their phone via SMS messages.
Send SMS messages directly from your own number.
Bring all your conversations to Channel.
Whether it’s with your colleagues or customers,
good communication leads to better business results.
Bring all your conversations to Channel and see your business grow.
Team communication tool for all businesses.
We offer desktop and mobile apps to ensure access to all your conversations wherever you are.
Customers can start talking to you with the click of a button, without leaving your website.
Manage all your customer interactions with Channel.
Every bit of customer information and interaction history is a valuable asset to your business.
These data will be collected on Channel and you can utilize them for your business.
#datadriven #CRM #NeverMissSalesLeads
See who’s on your website in real-time. Anonymous customers with no ID can still be identified using their chat history and IP address.
Integrate Channel with your existing CRM solution. Customers who are logged in to your website will be automatically distinguished, and you can check their member status and purchase history right within the conversation.
Compatible with all devices, Channel on the go.
Optimized environment for communication
Development & Integration
Use Channel’s Open API and integrate it with third-party apps like Slack. You can choose to receive notifications for new User Chats within Slack.