Decrease time spent on routine customer inquiries and prioritize meaningful conversations using Channel Talk's Support bot.

Support Bot

The Operation add-on streamlines processes by automating repetitive tasks and offers valuable insights for business growth through chat analysis.

Operation

Initiate communication with your customers through the powerful and user-friendly marketing feature of Channel Talk.

Marketing

Simplify customer service and internal collaboration by using Channel Talk's Team Chat for both customer interactions and team communication.

Team Chat

Explore the pricing options and subscription methods available on Channel Talk, and select a plan that suits the needs of your business.

Billing & Subscription

Introducing AI features that help you reduce repetitive inquiries and focus on what is truly important to your team.

NaverTalk

Streamline customer support by connecting your email inbox to Channel Talk, allowing you to manage inquiries in a single platform. And to provide a personalized experience, you change the sender's email address through email DNS settings.

Email

Kakao

Link your Instagram to handle direct messages from customers and promote your brand with new Instagram posts through Channel Talk.

Instagram

Streamline customer interactions across multiple platforms by integrating external services with Channel Talk.

Integrations

Basic chat settings are gathered here. You can create a greeting message or set your operating hours.

Chat Settings

Customize the Channel Talk plugin and chat lounge to reflect your brand and connect with customers.

General Settings

Apply your company's existing team structure to Channel Talk as well. Invite team members to the channel, group them according to purpose, and enhance communication efficiency.

Teammates

Learn how to set up Channel Talk, from channel profile to security settings.

Settings

Channel Talk can be easily installed on your homepage. Simply follow the provided installation guide to set up the Channel Talk plug-in and start communicating with your customers.

Installation

A successful CRM strategy begins with understanding your customers. Easily locate and manage your regular customers using the Contacts feature on Channel Talk.

Effective communication with customers is key to growing your business. Discover how to connect with them using Channel Talk

Live Chat

Are you new to Channel Talk? This article is just for you!

Getting Started

Call

meet-call

Custom websitesYou can install Channel Talk by simply inserting an installation script on your website.The installation script can be found in [Channel Settings] - [General] - [Manage plug-in] - [Install plug-in for web] - [JavaScript].If you insert the script with user integration, you can import and use member information in Channel Talk.For detailed installation instructions, please check the developer guide (Developer guide)Websites built by web buildersIf your website was created by a web builder, you can install Channel Talk more easily.If your web builder is not our official partner, you can install the Channel Talk plug-in by using the same installation script as the custom websites.Installation guide for web builders:ShopifyWordPressEach builder has a different range of providing customer data. Please check the guide of the respective web builder you are currently using.Mobile appYou can also install Channel Talk in both hybrid and native apps.For detailed installation instructions, please refer to the developer guide.Webview App Installation GuideNative App Installation GuideiOS SDKAndroid SDKReact Native SDKMobile SDK is available for paid plan users only.Use Channel Talk without installationEven if you don&#39;t have a homepage, you can still communicate with your customers anytime using the Plug-in link.You can copy the plug-in link to start the chat instantly through [Channel Settings] - [General] - [Channel Profile] - [Contacts and Location] - [Plug-in link] - [Copy link]When you share the plug-in link with your customers, they will see a window where they can start the conversation. By clicking the &#34;Start a new chat&#34; button, they will be connected to you.