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Simplify customer service and internal collaboration by using Channel.io's Team Chat for both customer interactions and team communication.
What is Channel.io Team chat?
Channel.io allows for seamless and simultaneous communication between team members and customers through its Team chat feature, enabling efficient and effective collaboration and customer service.
Invite and Manage Teammates
Channel.io does not impose additional charges based on the number of managers in a channel, allowing for unlimited team members to join at no extra cost.
Explore Team Chat
With Channel.io Team Chat, you can effectively communicate with your teammates by utilizing threaded conversations for ongoing discussions and by having the ability to simultaneously view customer conversations from a side view.