EzAdmin
Use EzAdmin order and shipping management data in Channel Talk.
This app helps with
Connect Cafe24 with EZAdmin to automate order management. Handle order lookups and cancellations through Channel Talk's Cafe24 app tasks. You can also decide whether to allow cancellations after an invoice number has been issued, based on your company policy.
Recommended for
This app is recommended for teams that manage Cafe24 orders in EZAdmin and want to connect that workflow to customer support. It is a good fit for teams that want to handle order lookups and cancellation requests through Channel Talk tasks. It is also useful for teams that need to apply their own cancellation policy after invoice issuance.
Frequently Asked Questions
What can I do after connecting EZAdmin?
You can use order, invoice, and delivery status managed in EZAdmin in Channel Talk conversations and automations. Connecting a commerce app such as Cafe24 also makes cancellation eligibility and fulfillment status more accurate.
Do I need to use EZAdmin with Cafe24?
EZAdmin can provide WMS information on its own, but using it with Cafe24 order-support automation applies invoice and fulfillment policies more effectively.
What if I cannot obtain an API partner key or company key?
First confirm your Open API key permissions and eligibility with EZAdmin. Channel Talk authentication cannot be completed without the keys, so verify that they can be issued for your operating account before connecting.
Can I configure cancellation policies after an invoice is registered?
Yes. In the Cafe24 settings, use the EZAdmin-specific option to decide whether cancellation is allowed after invoice registration.
Will EZAdmin appear in order support immediately after installation?
Complete EZAdmin authentication and select EZAdmin as the WMS in the connected commerce app. Its policies and delivery status will then be available to order-support automation.
What can I do after connecting EasyAdmin?
Use orders, invoices, and delivery status managed in EasyAdmin in Channel Talk support and automation. Connecting a commerce app such as Cafe24 lets cancellation availability and shipment status be reflected more accurately.
Do I have to use EasyAdmin with Cafe24?
You can connect WMS information on its own, but using it with Cafe24 order-support automation reflects invoice and shipment policies more accurately.
What should I do if an API partner key or company key cannot be issued?
First confirm EasyAdmin Open API key permissions and eligibility. Authentication cannot be completed without a key, so check whether the operating account can issue one before connecting.
Can I configure cancellation rules after an invoice is registered?
In the Cafe24 settings, use the EasyAdmin-specific option to configure whether cancellation is allowed after invoice registration.
Does installing only the EasyAdmin app make it available in order support?
Complete EasyAdmin authentication, then select EasyAdmin as the WMS in the commerce app you use. Both steps are required for policies and delivery status to appear in order-support automation.