Customer support
Bring conversations from across your channels into one place, so you can respond to every inquiry in one place.
Trusted by 230,246 businesses worldwide
Trusted by 230,246 companies worldwide
View All CasesConnect apps. Get things done.
Slack
Connect Slack conversations with customer context and give your team everything they need to resolve issues faster.
E-commerce
Handle repetitive order tasks faster, from checking orders to cancellations and returns, all in Channel.
Productivity
Link your docs, calendars, and data to instantly find what you need and keep work moving.
Find your apps and connect
Connect apps for support, orders, shipping, and everyday work in Channel.
Categories
Region settings
Shopify
Hub app allows you to automate CS by utilizing order and shipping data from Shopify and WMS.
Handle and respond to WeChat conversations directly in Channel Talk.
Personal Auth
Provides the ability to verify phone numbers and email addresses by sending a verification code.
Google Spreadsheet
Provides the ability to read and edit Google Spreadsheet.
Facebook Messenger
Manage messages from Facebook Messenger directly in Channel Talk.
Handle and respond to WhatsApp conversations directly in Channel Talk.
Open Data Source
Look up current weather, forecasts, and historical weather by city and date range with this open-data app.
Google Calendar
Check Google Calendar events and availability, and automate event creation and updates with ALF.
Google PlayStore
You can connect Google Play Store with Channel Talk and exchange messages.
GIF
Search for GIFs and send them directly in Channel Talk conversations.
Poll
Create multiple-choice, yes/no, and open-ended polls in chats, then see participation and results.
Shopee
View and cancel Shopee orders, and receive and reply to unanswered product reviews in Channel Talk.
Meta Ads
View and analyze Meta Ads performance, campaigns, and ads in CoS.
Notion
Search and read Notion documents, and use Channel Talk AI to create and update pages and database entries.
Linear
Link Linear issues to team chat threads, follow comments and status changes, and manage issues with CoS.
Boost AI Search
Let ALF search Shopify products with Boost AI Search and recommend them with prices and links.
Telegram
Manage Telegram inquiries in Channel Talk. Receive messages and reply through your bot or a support account connected through Secretary Mode.
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