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WeChat

Handle and respond to WeChat conversations directly in Channel Talk.

This app helps with

Continue WeChat conversations in Channel Talk.

Read and reply to incoming WeChat messages from Channel Talk. Share files and handle the conversation in the same support flow.

Apply your team’s support processes.

Use workflows and business hours to manage inquiries. Messages sent directly from the WeChat admin do not appear in Channel Talk, so we recommend responding from one platform.

Recommended for

Teams that want to handle WeChat inquiries in Channel Talk

Frequently Asked Questions

Will messages sent from the WeChat admin page appear in Channel Talk?

Messages sent from the WeChat admin page after connecting the app do not appear in Channel Talk. We recommend responding from one platform.

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