Google PlayStore

You can connect Google Play Store with Channel Talk and exchange messages.

This app helps with

Reply to Google Play reviews from Channel Talk.

Bring unanswered reviews of your connected Android app into UserChats and respond from Channel Talk. Manage customer feedback alongside your support work.

Choose where review synchronization starts.

Set an initial synchronization date to collect unanswered reviews written after that date.

Recommended for

Android app teams that want to collect Google Play reviews in UserChat and respond to them

Frequently Asked Questions

What information do I need to install the app?

You need the Android app’s package name and a Google service account JSON file. Check the target app and service account in the settings.

Which reviews appear in UserChats?

Unanswered reviews after the configured initial synchronization date are eligible. Check the date if an older review is missing.