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Godomall

You can check customer information from your own store on Channel Talk.

This app helps with

Support customers with their member and order information.

Connect Godomall member data and look up orders during a conversation. Refer to purchase details when providing the information a customer needs.

Continue with actions supported for the order.

Submit cancellation, return, or exchange requests, or update a delivery address for eligible orders. Check the enabled actions, which depend on order and shipping status.

Recommended for

Godomall merchants that want to use member and order data for support and order claim handling

Frequently Asked Questions

Can every order be canceled, returned, or exchanged?

Available operations depend on the order and delivery status. You can perform only the actions enabled in the support inbox.

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