MakeShop
Look up and process MakeShop orders, and reply to board and review inquiries in Channel Talk.
This app helps with
Reply to board and review inquiries in Channel Talk.
Bring Makeshop board and review inquiries into UserChats and manage replies alongside your support work.
Move from order lookup to follow-up actions.
Look up an order by its Makeshop order number, then handle cancellation, returns, exchanges, or address changes where the order status and permissions allow them.
Recommended for
MakeShop merchants that want to handle order support and board or review inquiries together in Channel Talk
Frequently Asked Questions
Which inquiries can be brought into Channel Talk?
Depending on connection settings and permissions, new MakeShop board and review inquiries can be imported into UserChat and answered from Channel Talk.
Which order operations are supported?
Look up an order by its MakeShop order number and handle cancellation, return, exchange, or shipping-address changes when the current status and permissions allow them.