Rakuten Ichiba
Connect Rakuten Ichiba stores to Channel Talk to manage R-Messe inquiries, Rakuten Anshin Mail Address Service integration, and RMS order lookup and cancellation in one place.
This app helps with
Manage Rakuten Ichiba (RMS) store operations in Channel Talk. Receive and reply to customer inquiries through R-Messe, connect email through Rakuten Anshin Mail Address Service, and look up or cancel RMS orders before shipment. Connect multiple stores and manage authentication credentials (license keys) for each store.
Recommended for
Teams running Rakuten Ichiba stores that want to handle customer inquiries and look up orders in Channel Talk, including teams managing inquiries and authentication credentials across multiple stores.
Frequently Asked Questions
Which customer inquiries can I handle?
You can receive and reply to R-Messe customer inquiries and connect email through Rakuten Anshin Mail Address Service.
When can I cancel an order?
The app supports RMS order lookup and cancellation before shipment.
Can I connect multiple stores?
Yes. You can connect multiple stores and manage authentication credentials (license keys) for each store.