We’re looking for a passionate, customer driven, and energetic Customer Experience Specialist to grow Channel Talk together.
Channel Talk is an all-in-one customer service platform that helps businesses prioritize increasing LTV through VIP concierge experience. We are creating an environment where customers can communicate anytime, anywhere, helping businesses find direction and insight from their customers. We not only boast the most powerful features and excellent design in the industry but also promote a 'customer-driven' philosophy and culture that we have built in Korea and Japan, the 2 countries most well known for having high bars set for customer service. we’re here to change the culture of Customer Service in North America!
Channel Corporation started its journey 6 years ago and has been one of the fastest growing Series C B2B SaaS startups in Asia. We’ve continuously made more than 2x growth and had 98%+ retention rate for the past 5 years through helping 150,000 global customers, such as New Balance, Salomon, Allbirds, and Arc’teryx. We opened a NYC office this summer in Soho and are building a CX base in Vancouver. We are looking for people who are adventurous, passionate, and ambitious to go Zero to One with us! If this excites you, let’s meet and have a chat!