Open Beta
A Calling Experience Like No Other
Every Business Communication Problem, Resolved with Channel Talk Meet
Calling Still Inconvenient?
Small Business Owners:
“When I’m out, I always have to forward calls to my personal phone.” “I’m the only one who can answer all the calls.” “It’s hard to remember and find old call records.”
Call Center Agents:
“All the phone equipment is in the office, so we can’t work from home” “The audio quality is so poor it’s hard to even call customers.” ”It’s difficult to share the details of the call conversations with my team.”
Channel Talk’s Call Experience Is in a League of Its Own
Exceptional Call Quality
We offer the latest Opus codec and optimized voice processing processor.
Exceptionally Convenient
Call on both your desktop and mobile device. Invite any team member to a call.
Powerful AI Technology
Noise reduction, speech recognition, and Speech-to-Text (STT) - all powered by AI.
Remote Calling
At Any Time, From Any Place, On Any Device.
Break free from inconvenient landline phones and outdated CTI solutions. With just a desktop and mobile device, you can communicate with customers from anywhere.
No Landline Phone
No Physical Cable
No Issues with Forwarding Calls
No Difference in App and Web
No Telecom Subscription
No Outdated System
No Landline Phone
No Physical Cable
No Issues with Forwarding Calls
No Difference in App and Web
No Telecom Subscription
No Outdated System
Set Up Phone Integration in Just 5 Minutes
Easily get a business phone number with Channel Talk and start making calls instantly. Or you can use your existing company number.
AI Efficiency
In This AI Era, Your Calling Should Be Efficient Too
Still taking notes during a call?
Automatically Record & Log Calls
Replay and review whenever you want.
AI Summarizes For You
After the call ends, the conversation is summarized by AI.
Coming Soon
IVR and Workflow, No Coding Required.
A personalized calling experience that efficiently allocate calls to your team. Easily automate without coding.
Coming Soon
IVR and Workflow, No Coding Required.
A personalized calling experience that efficiently allocate calls to your team. Easily automate without coding.
Coming Soon
Call Management
Take Control of Your Business Calls
Recording calls helps you focus on the important conversations.
Easily Search Recorded Calls
Don’t get lost in your calls. Quickly find out who and what you talked about using text search.
Instantly Share Call History
Share call history for improved conversation context with new team members.
From Internet Calls to CTI, We Do It All
To Business Owners,
Say goodbye to old, inconvenient internet calls and switch to Channel Talk Meet.
Centralized Integrations
Managing chats and calls separately? Consolidate all your inquiries with Channel Talk.
Business Number
No need to use your personal number – make and receive calls with a new company number.
Work From Home
Work on your terms, beyond the office. Make calls with the Channel Talk mobile app.
To CS Team Leaders,
Choose Channel Talk Meet over bulky Computer Telephony Integration (CTI) solutions.
Affordable Pricing
Overwhelmed by the time and cost of building your own solution? Channel Talk Meet is cost-effective by eliminating the need for phone lines and devices.
Auto-Assignment
Manage multiple brands with ease. Monitor inquiries across all channels at a glance and automatically assign to the appropriate manager.
AI-Optimized Efficiency
With the fusion of AI and workflow, save resolution time and create a more effective calling experience.
Video Call
Switch Seamlessly From Chat to Video
For instant communication needs with customers, launch Meet.
Video Call
Have issues that can’t be solved over chat? See the problem directly to find the best solution.
Screen Sharing
For detailed guidance, share screens to quickly understand and resolve customer issues.
Quick Transitions
Switch between chat and video calls with just one click so your customer conversations are uninterrupted.
Use Cases
Commerce
Customer: "Is it possible to exchange this broken part here?"
Customer Support (CS)
Agent: "I'll walk you through the materials and show you how to use the product."
Sales
Sales Rep: "Let’s have virtual meeting with my team next week."
Team
Experience All of This with Your Team
When you need to quickly talk to your team, start a Meet in the team messenger.
One-Click Calling Experience
Skip the hassle of installing other meeting tools or sharing links. Make calls directly within Channel Talk.
Collaborative Discussions
Invite team members to join you when you need help during a call. Up to 10 people can participate.
Upcoming Features
Here’s what’s coming soon
IVR as Workflow
Easy to modify, edit, and apply instantly.
Create a variety of use cases. (Coming in 2024)
Issue a Phone Number
Bypass the carrier and be issued a number quickly and directly.
Working on establishing a Channel Talk carrier.
Assign Manager Numbers
Each manager can be issued a separate number.
Admins can consolidate/manage all call history.
Global Expansion
Available in Japan, with the US coming soon.
Discussing with carriers globally to establish international numbers.
Real-Time Text Transcription
Calls are transcribed in real-time.
Review conversations details even when joining midway.
More Powerful Team Calling
Get an extension number and use it in-house.
Meeting is transcribed and summarized.
Take the Initiative
Issue a phone number without a hassle
Connect your existing business number
Available with paid plain