PricingWhatever stage you’re on, we’ve got you covered.
Conversations should be free
Free Plan
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  • Team messenger (Team Chat)
  • Customer messenger (Live Chat)
  • Instagram, email integrations
Free
For customer driven growth
Paid Plan
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  • Everything on the Free Plan
  • Simple & powerful CRM
  • Unlimited chat history/search
  • Extras included
$30~/month
1
Free Plan
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Start your demo with a few clicks
To Get Started
Free Plan
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Conversations should be free
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Team Messenger
  • Collaborate and stay competitive
  • Free and powerful team chat
Customer Messenger
  • Up close and personal consultations
  • Free and powerful live chat
  • Line & Instagram integrations
  • Chat history up to 30 days
2
Paid Plan
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14 day free trial provided
To Grow Faster
Paid Plan
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For customer driven growth
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Customer Management
  • Recognize returning customers
  • Simple customer data management
  • Customer segmenting & targeting
Chat Efficiency
  • Unlimited chat history
  • Chat categorization by tags
Customer Data Collection
  • Customizable data collection tools
  • Database integrations (Shopify)
  • Data import through CSV coming soon
Additional Features
  • Developer guides and documentation
  • Mobile app SDKs available
  • Calling function coming soon
Plans
Monthly+20%
Annual
X-SmallMAU Up to 3,000
$30 /month
SmallMAU Up to 8,000
$50 /month
MediumMAU Up to 20,000
$70 /month
LargeMAU Up to 80,000
$150 /month
EnterpriseMAU Over 80,000 active users
$200~ /month
What is MAU?
Add-ons
X-Small Plan
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Operations
Increase efficiency and productivity
  • Automated chat-assignments to save time
  • Full-picture analysis using chat statistics
$10/month
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Support bot
Increase staff productivity
  • Multiple-choice chatbot formatting
  • Extra time for the rest of your business
$10/month
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Marketing
Increase returning customers
  • Targeted messages to approach customers first, using the CRM system
  • Increase repurchasing through cart notifications and event alerts
$10/month
FAQ
Is Channel.io free regardless of the number of chats or team members?
Channel.io provides free live chat and team chat. Unlike the paid plan. There is no MAU limit. Use it completely free to communicate through chats!
Is integrating with Instagram Messenger, Slack, etc. free?
Channel.io provides messenger integration for free. You can manage chats from diverse platforms at once.
Refund Policy
Refund amount would be the difference between the paid amount and the used amount. For annual subscription, a cancellation fee will be charged according to the original price before discount.
Still have questions? Find answers in our User Guide or contact us via chat