New Pricing Tailored to Your Business
Choose a plan that suits your needs, from small teams to enterprises.
Monthly
Annual
FREE
For teams that only need basic chat and video conferencing
The best option for team messaging and customer conversations!
Live chat (with access to a 30-day history)
Team messenger
Meet (audio and video chat)
$0
Early Stage
Newly established companies
$27
/month (- 25%)
Growth
Recommended
Fast-growing companies
$72
/month (- 25%)
Enterprise
Companies with annual sales of over $10M
Contact Us
Early Stage
Newly established companies
Managed Users (MU)
Limited to 3,000
1,000 profiles to start
Limited to 3,000
Basic seats
Add up to 10 seats
5 seats
Add up to 10 seats
Operator seats
Add up to 5 seats
2 seats
Add up to 5 seats
$27
/month (- 25%)
Growth
Recommended
Fast-growing companies
Managed Users (MU)
Limited to 1 million
3,000 profiles
Limited to 1 million
Basic seats
Add up to 1,000 seats
5 seats
Add up to 1,000 seats
Operator seats
Add up to 1,000 seats
1 seats
Add up to 1,000 seats
$72
/month (- 25%)
Enterprise
Companies with annual sales of over $10M
Managed Users (MU)
Contact us
Basic seats
Contact us
Operator seats
Contact us
Contact Us
Managed Users (MU)
1,000 profiles to start
Limited to 3,000
3,000 profiles
Limited to 1 million
Contact us
Basic seats
5 seats
Add up to 10 seats
5 seats
Add up to 1,000 seats
Contact us
Operator seats
2 seats
Add up to 5 seats
1 seats
Add up to 1,000 seats
Contact us
ALF Team
Team messenger
Live chat
Meet (Call)
Customer profile management
Chat tags, goals, Analytics
Auto-assignment
Follow-up notifications
Documents
Mobile SDK
Open API, Webhooks
Add-ons
Use as needed, pay for what you use
Workflow
ALF Customer
Marketing
Security Bundle (SAML SSO, IP Restriction)
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Tax(10%) will be applied.
Learn More
Early Stage
Growth
Enterprise
Plan Types
For fast-growing companies
Growth Plan
This plan is for companies on the path to rapid growth. You can purchase as many MU and seats as you need, without any limit, according to your company size.
Perfect for companies
With over 3,000 customers
Growing towards $10M in annual revenue
Looking to tailor their MU and seat usage
Growth plan includes
Managed Users (MU)
3,000 people
Basic seats
5 seats
Operator seats
1 seats
If you need more usage,
You can purchase as much as your company requires
Usage included
Managed Users (MU)
Basic seats
Operator seats
Managed Users (MU)
Managed users (MU) are the number of customer profiles in Contacts. The MU charge is the cost of storage for customer data.
Range
Unit price
1 ~ 1,000
$0.03
1,001 ~ 5,000
$0.02
5,001 ~ 20,000
$0.01
20,001 ~ 100,000
$0.005
100,001 ~ 500,000
$0.002
500,001 ~ 1,000,000
$0.001
* Based on monthly usage
Seats
Team members who are included in a paid plan subscription use the basic seat as the default.
Operator seats are necessary for various functions such as chats, calls, assigned conversations, setting goals, tagging and analyzing statistics, etc.
To use the team messenger and live chat together, you need to purchase both the basic and operator seats.
Basic
Operator
$3
$60
Add-ons
With your plan subscription,
Add-ons are available
Use as needed, pay for what you use.
Create and automate customized scenarios for every customer and situation.
Manage the whole flow on a single screen, saving time and energy.
Set up various chatbots or active ALF (AI Agent) based on inquiry type.
Easy to set up, no coding required.
Usage is calculated by Workflow actions. See the purchase example below for billing estimates.
Activations (Actions)
Price per action
1 ~ 50
FREE
51 ~ 3,000
$0.1
3,001 ~ 20,000
$0.05
20,001 ~
$0.01
* Based on monthly usage
Instantly resolves 20-30% of customer inquiries.
Reduce costs with ALF, which is 6x more cost-effective than human agents.
Provides 24/7 multilingual support in 33 languages.
Non-developers can easily start AI support in just 5 minutes.
Usage is calculated by the number of chats ALF resolves. See the purchase example below for billing estimates.
Resolutions
Price per action
1 ~ 1,000
$0.9
1,001 ~
$0.5
* Based on monthly usage
Turn new customers into regulars with retention marketing.
Based on customer profile data, send outbound messages to customers first.
More cost-effective to pay for what you use, as needed, according to your marketing plan.
Extra charges may apply for sending SMS or Kakao Info-talk.
Usage is calculated by marketing messages sent. See purchase examples for billing estimates.
Activations (Actions)
Price per action
1 ~ 30
FREE
31 ~ 100,000
$0.005
100,001 ~ 500,000
$0.002
500,001 ~ 2,000,000
$0.001
2,000,001 ~
$0.0005
* Based on monthly usage
Post-processing by AI
Coming soon
AI-Enhanced Summaries: Elevate team productivity with automated conversation summaries
Smart Tag and Title Recommendations: Streamline content organization with AI-driven suggestions
InfoTalk, CS Talk, SMS
In marketing features, it can be used for sending SMS and InfoTalk.
Used for sending follow-up notifications (via KakaoTalk or SMS) to bring back customers who left during chat.
CS Talk charges per chat room based on a 24-hour period (from 4 AM to 3:59 AM the next day), not per message.
Kakao Infotalk
Kakao CS Talk
SMS within Korea
LMS within Korea
North America
Japan
7PU
80PU
(Per chat, per 24-hour period)
10PU
28PU
28.5PU ~
123PU ~
PU is the unit for sending messages in Channel Talk (1PU=0.08¢)
Secure the best price
Enjoy discounted rates on your plan and add-on services with annual billing, reducing your overall cost.
170,000+ Companies Believe in Channel Talk
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