PricingWhatever stage you’re on, we’ve got you covered.
Conversations should be free
Free Plan
Team messenger (Team Chat)
Customer messenger (Live Chat)
Instagram, Line integrations
Free
For customer driven growth
Paid Plan
Everything on the Free Plan
Simple & powerful CRM
Unlimited chat history/search
Subscribe Add-ons
$30~/month
1
Free Plan
Start your demo with a few clicks
To Get Started
Free Plan
Conversations should be free
Team Messenger
Collaborate and stay competitive
Free and powerful team chat
Mobility and global access
Team access control and management
Customer Messenger
Up close and personal consultations
Free and powerful live chat
Line & Instagram integrations
Chat history up to 30 days
2
Paid Plan
14 day free trial provided
To Grow Faster
Paid Plan
For customer driven growth
Customer Management
Recognize returning customers
Simple customer data management
Customer segmenting & targeting
Chat Efficiency
Unlimited chat history
Chat categorization by tags
Automations and response templates
Customer Data Collection
Customizable data collection tools
Database integrations (Shopify)
Data import through CSV coming soon
Additional Features
Developer guides and documentation
Mobile app SDKs available
Calling function coming soon
Plans
Monthly+20%Annual
X-SmallMAU Up to 3,000
$30 /month
SmallMAU Up to 8,000
$50 /month
MediumMAU Up to 20,000
$70 /month
LargeMAU Up to 80,000
$150 /month
EnterpriseMAU Over 80,000 active users
$200~ /month
What is MAU?
Add-ons
X-Small Plan
Operations
Increase efficiency and productivity
Automated chat-assignments to save time
Full-picture analysis using chat statistics
$10/month
Support bot
Increase resource availability
Multiple-choice chatbot formatting
Extra time for the rest of your business
$10/month
Marketing
Increase customer retention
Targeted marketing campaigns, using a powerful CRM system
Increase repurchasing through cart notifications and event alerts
$10/month
Tax(10%) will be applied.
FAQ
Is Channel.io free regardless of the number of chats or team members?
Channel.io provides free live chat & team chat. There is no MAU limit. You can use the chatting feature completely free!
Is integrating with Instagram Messenger, Slack, etc. free?
Channel.io provides messenger integration for free. You can manage chats from diverse platforms at once.
Refund Policy
Refund amount would be the difference between the paid amount and the used amount. For annual subscription, a cancellation fee will be charged according to the original price before discount.
Still have questions? Find answers in our User Guide or contact us via chat