New Pricing Tailored to Your Business

Choose a plan that suits your needs, from small teams to enterprises.

Monthly

Annual

- 25%

FREE

For teams that only need basic chat features

Basic messaging is available, with limited access to full live chat features.

Team messenger

Live chat (with access limited to a 30-day history)

FREE

Early Stage

Newly established companies

$27

/month

Growth

Recommended

Fast-growing companies

$72

/month

Enterprise

Companies with annual sales of over $10M

Contact Us

Early Stage

Newly established companies

Managed Users (MU)

Limited to 3,000

1,000 profiles to start

Limited to 3,000

Basic seats

Add up to 10 seats

5 seats

Add up to 10 seats

Operator seats

Add up to 5 seats

2 seats

Add up to 5 seats

$27

/month

Growth

Recommended

Fast-growing companies

Managed Users (MU)

Add unlimited

3,000 profiles

Add unlimited

Basic seats

Add unlimited

5 seats

Add unlimited

Operator seats

Add unlimited

1 seat

Add unlimited

$72

/month

Enterprise

Companies with annual sales of over $10M

Managed Users (MU)

Contact us

Basic seats

Contact us

Operator seats

Contact us

Contact Us

Managed Users (MU)

1,000 profiles to start

Limited to 3,000

3,000 profiles

Add unlimited

Contact us

Basic seats

5 seats

Add up to 10 seats

5 seats

Add unlimited

Contact us

Operator seats

2 seats

Add up to 5 seats

1 seat

Add unlimited

Contact us

Team messenger

Live chat

Meet (Call)

Customer profile management

Chat tags, goals, Analytics

Auto-assignment

Follow-up notifications

Mobile SDK

Open API, Webhooks

Learn More

Early Stage

Growth

Enterprise

Plan Types

For fast-growing companies

Growth Plan

This plan is for companies on the path to rapid growth. You can purchase as many MU and seats as you need, without any limit, according to your company size.

Perfect for companies

With over 3,000 customers

Growing towards $10M in annual revenue

Looking to tailor their MU and seat usage

Growth plan includes

Managed Users (MU)

3,000 people

Basic seats

5 seats

Operator seats

1 seats

If you need more usage,

You can purchase as much as your company requires

Usage included

Managed Users (MU)

Basic seats

Operator seats

Managed Users (MU)

Managed users (MU) are the number of customer profiles in Contacts. The MU charge is the cost of storage for customer data.

Range

Unit price

1 ~ 1,000

$0.03

1,001 ~ 5,000

$0.02

5,001 ~ 20,000

$0.01

20,001 ~ 100,000

$0.005

100,001 ~ 500,000

$0.002

500,001 ~ 1,000,000

$0.001

* Based on monthly usage

Seats

Team members who are included in a paid plan subscription use the manager seat as the default.

Operator seats are necessary for various functions such as chats, calls, assigned conversations, setting goals, tagging and analyzing statistics, etc.

To use the team messenger and live chat simultaneously, you need to purchase both the basic and operator seats.

Basic

Operator

$3

$60

Add-ons

With your plan subscription,

Add-ons are available

Use as needed, pay for what you use.

Support bot

Implement scenario-based chatbots to handle mundane inquiries, and save your operators' time.

Enhance inquiry efficiency at a lower cost than hiring an employee.

Usage is calculated by Support bot activations. See purchase examples for billing estimates.

Activations (Actions)

Price per action

1 ~ 30

FREE

31 ~ 2,000

$0.1

2,001 ~ 10,000

$0.05

10,001 ~ 50,000

$0.01

50,001 ~ 200,000

$0.005

200,001 ~

$0.001

* Based on monthly usage

Automation rules

Essential for improving efficiency by minimizing repetitive tasks.

Conversations can be automatically managed according to pre-set rules.

Usage is calculated by automation rule actions. See purchase examples for billing estimates.

Activations (Actions)

Price per action

1 ~ 30

FREE

31 ~ 2,000

$0.1

2,001 ~ 10,000

$0.05

10,001 ~ 50,000

$0.01

50,001 ~ 200,000

$0.005

200,001 ~

$0.001

* Based on monthly usage

Marketing

Turn new customers into regulars with retention marketing.

Based on customer profile data, send outbound messages to customers first.

More cost-effective to pay for what you use, as needed, according to your marketing plan.

Extra charges may apply for sending SMS or Kakao Info-talk.

Usage is calculated by marketing messages sent. See purchase examples for billing estimates.

Activations (Actions)

Price per action

1 ~ 30

FREE

31 ~ 100,000

$0.005

100,001 ~ 500,000

$0.002

500,001 ~ 2,000,000

$0.001

2,000,001 ~

$0.0005

* Based on monthly usage

Post-processing by AI

Coming soon

AI-Enhanced Summaries: Elevate team productivity with automated conversation summaries

Smart Tag and Title Recommendations: Streamline content organization with AI-driven suggestions

SMS

Send marketing messages through SMS.

Send Follow-up notifications to re-engage departed customers.

Sending texts is limited to 500 per day to recipients in the US, Canada, and Japan via Channel Talk. Costs may vary depending on the length of each message.

With Twilio integration, you can send unlimited messages, with international fees charged directly by Twilio.

US, Canada

Japan

South Korea - SMS

South Korea - LMS

$0.0228

28.5PU ~

$0.0984

123PU ~

$0.008

10PU

$0.0224

28PU

PU is the unit for sending messages in Channel Talk (1PU=0.08¢)

Secure the best price

Sign up for a yearly subscription plan to receive all extra features and enjoy a 25% discount, equivalent to 3 months for free.

150,000+ Companies Believe in Channel Talk

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FAQ
What is MU?
MU (Managed User) is the total customer profiles in the Contacts. Channel Talk provides storage for customer DB, and offers intuitive cost management due to direct customer count visibility.
What is the difference between the plans?
What is the difference between the basic seat and the operator seat?
At what point is the usage calculated?
How do you calculate the cost for add-on features?
How is the payment processed?
Do you offer discounts?
What is the refund policy?

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