Notice
Check out the new pricing from Dec 14, 12PM (EST)
Conversations should be free
Free Plan
- Team messenger (Team Chat)
- Customer messenger (Live Chat)
- Instagram, Line integrations
Free
For customer driven growth
Paid Plan
- Everything on the Free Plan
- Simple & powerful CRM
- Unlimited chat history/search
- Subscribe Add-ons
$30~/month
1
Free PlanStart your demo with a few clicks
To Get StartedFree Plan
Conversations should be free
Team messenger
- Collaborate and stay competitive
- Free and powerful team chat
- Mobility and global access
- Team access control and management
Live chat
- Up close and personal consultations
- Free and powerful live chat
- Line & Instagram integrations
- Chat history up to 30 days
2
Paid Plan14 day free trial provided
To Grow FasterPaid Plan
For customer driven growth
Customer Management
- Recognize returning customers
- Simple customer data management
- Customer segmenting & targeting
Chat Efficiency
- Unlimited chat history
- Chat categorization by tags
- Automations and response templates
Customer Data Collection
- Customizable data collection tools
- Database integrations (Shopify)
- Data import through CSV coming soon
Additional Features
- Developer guides and documentation
- Mobile app SDKs available
Plans
Monthly+20%Annual
X-SmallMAU Up to 3,000
$30 /month
SmallMAU Up to 8,000
$50 /month
MediumMAU Up to 20,000
$70 /month
LargeMAU Up to 80,000
$150 /month
EnterpriseMAU Over 80,000 active users
$200~ /month
Add-ons
X-Small Plan
Operations
Increase efficiency and productivity
- Automated chat-assignments to save time
- Full-picture analysis using chat statistics
$10/month
Support bot
Increase resource availability
- Multiple-choice chatbot formatting
- Extra time for the rest of your business
$10/month
Marketing
Increase customer retention
- Targeted marketing campaigns, using a powerful CRM system
- Increase repurchasing through cart notifications and event alerts
$10/month
151,364 Believe in Channel.io
The most favored customer experience solution
A 4.8 Customer satisfaction on G2, as voted by our valued customers.
Product security you can rely on
AWS Qualified Software
FAQStill have questions? Find answers in our User Guide or contact us via chat
Is Channel.io free regardless of the number of chats or team members?
Channel.io provides free live chat & team chat. There is no MAU limit. You can use the chatting feature completely free!Is integrating with Instagram Messenger, Slack, etc. free?
Channel.io provides messenger integration for free. You can manage chats from diverse platforms at once. Refund Policy
Refund amount would be the difference between the paid amount and the used amount. For annual subscription, a cancellation fee will be charged according to the original price before discount.Start Your Customer Driven Journey
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Free trial of all features available for 14 days
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