Start talking to your customer at a reasonable price.

Free
$
0
No limit of members
Team Chat
User Chat
Limited
Nudge
100 per day
Edit welcome message
Profile Bot
Search messages
1 week
Templates
Set response time
Webhook & Open API
Mobile SDK
Event
1 week
1 Months
Channel Analytics
Technical Support
Startup
Starting at
$
48
/30 days
Extra $6/person If team size exceeds 8
Team Chat
User Chat
Limited
Nudge
100 per day
Edit welcome message
Profile Bot
Search messages
1 week
Templates
Set response time
Webhook & Open API
Mobile SDK
Event
1 week
1 Months
Channel Analytics
Technical Support
Pro
Starting at
$
96
/30 days
Extra $12/person If team size exceeds 8
Team Chat
User Chat
Limited
Nudge
100 per day
Edit welcome message
Profile Bot
Search messages
1 week
Templates
Set response time
Webhook & Open API
Mobile SDK
Event
1 week
1 Months
Channel Analytics
Technical Support
Enterprise
Contact Us
For 100+ teammates, please contact us.
• VAT(10%) not included • SMS is charged separately.(Currently free for beta testing) • Access to features may be limited if payment fails
Over 7,000 companies have chosen Channel for their customer services.

Don’t hesitate.

Over 2,000 websites chose to adopt Channel within its first year of service. Compare Channel with other services.

Best live chat services at a low cost

We focused on providing Channel at a cost that doesn’t break your bank. Our competitor, Intercom, charges on the number of website visitors, which means the cost can quickly accumulate regardless of service efficiency and effectiveness. Channel is designed to be affordable because we only account for the number of team members. 50,000 visitors, 500,000 visitors, the cost stays the same.
*This is our cost comparison for when 50K visitors come to your website.

Do you know your customer?

Channel gives you a detailed information of all your website visitors. On top of customer name, phone number, page history, you can integrate Channel with your existing customer database for purchase history or membership information. Knowing your customers can lead to higher conversion rates and customer satisfaction.

Need someone tech-savvy ?

Installing Channel is easy. Jumpstart live chat on your website under 3 minutes. Customize your Channel and show your personality off to your customers. You don’t need any extra training to start using Channel.