THE FUTURE OF CUSTOMER SERVICE IS AI

Get ready with Channel Talk, your all-in-one AI Messenger.

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What Will a Future Transformed by AI Look Like? Let’s Take a Look.

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Track my order

Change my booking

Request a demo

166,836+ Companies Believe in Channel Talk

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jun
beams
arcteryx
union
baycrews
balmuda
manhattanportage
covernat
wooyoungmi
anderssonbell
newera
ships

“Channel Talk allows us to provide VIP-level service for our demanding customers. Good for customers. Great for conversion.”

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L’atelier Forte

CEO

“An all-in-one life saver. Amazing app. Having all of our customer relations and marketing on one platform is a life saver.”

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Konny Baby

CX Manager

“Thanks to Channel Talk’s live chat, we’re able to talk casually with our customers and build real relationships with them.”

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Lewkin

Marketing Specialist

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Cut Down Repetitive Inquiries by 50%

Focus on Conversations That Sell

AI Chatbot ALF

No Matter How You Say It, ALF Will Understand

ALF, our AI chat bot, understands conversation context and responds perfectly, saving both money and your agent's time.

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What Can ALF Do for You?

Recommend Commands for Inquiries

Auto-Create FAQs

Retrieval Augmented Generation (RAG)

Coming soon

Route to an Agent

Match the Personality of Your Brand

Command

A Shortcut for Resolving Repetition

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Show real-time information your customers are looking for.

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Let customers take action so you can focus on conversations.

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Save Your Time & Money with AI

Prioritize VIP Conversations

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When It Comes to Customer Service Solutions, Channel Talk Does It Best

98%

Retention Rate

Our customers are here to stay.

100M+

Monthly Channel Talk Conversations

Powering millions of chats every month

73%

Annual Client Growth Rate

The fastest growing company in Asia.

Customer-Friendly Conversations

The Best Customer Experience Starts with a Conversation

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Create a Memorable First Impression

A chat experience like no other. Customize your home screen to suit your brand and create a lasting first impression.

Create a Memorable First Impression

A chat experience like no other. Customize your home screen to suit your brand and create a lasting first impression.

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Start with a Click

No email or login required. Just click to start chatting.

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Keep the Conversation Flowing

We’ll send follow-up email and text notifications if your customer leaves the site while chatting.

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“If you are in e-commerce, using Channel Talk is a must. Especially for high-involvement products, the decision-making process tends to be longer, and Channel Talk ensures that the connection with customers is never lost.”

-TRDST

Streamline Customer Conversations

Manage Customer Communication All in One Place

From Chat to Call to Video

All Your Conversations, Right Here

Bring all your messages into one place. Answer questions from anywhere, all in a single view.

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Make Calls From Anywhere

No more being tied to the office for calls. Talk to your customers anytime, anywhere via the Channel Talk app on PC or mobile.

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Switch Seamlessly From Chat to Video

When talking to your customer over video call is easier, smoothly transition over with just one click.

Switch Seamlessly From Chat to Video

When talking to your customer over video call is easier, smoothly transition over with just one click.

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Powerful CRM Marketing

Turn Conversations into Sales

Just a Few Clicks to Find Everything You Need

Quickly search for first-time visitors to VIPs. Save filtering conditions to make customer management easier.

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Just a Few Clicks to Find Everything You Need

Quickly search for first-time visitors to VIPs. Save filtering conditions to make customer management easier.

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Marketing Makes Regulars

Offer 10% off to your first-time visitors. Give free shipping to your VIPs. With Marketing, you can tailor messages to each customer.

Marketing Makes Regulars

Offer 10% off to your first-time visitors. Give free shipping to your VIPs. With Marketing, you can tailor messages to each customer.

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“Being able to send messages to segmented targets at the perfect time has been the greatest advantage of Channel Talk. Sending these personalized messages has greatly increased our conversion rates.”

-Rael Korea

Trusted by Customers & Industry Experts

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Reliable Product Security

From customer data to cloud stability, we are committed to prioritizing and protecting the valuable information of both our company and clients.

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Top-rated CX solution

Customer satisfaction on G2, as voted by our valued customers.

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Start Your Customer Driven Journey

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Free trial of all features available for 14 days

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