Sales is a fundamental skill in business, no matter what your role is. If you’re looking to get skill sets for your career and expand your network in the SaaS startup scene, Channel Talk is the place for you!
Channel Talk is an all-in-one AI-driven customer service platform that helps businesses prioritize increasing LTV through VIP concierge experience. There hasn’t been any innovation in the CS/CX industry for the past 20 years and businesses generally have a low emphasis on customer experience, which means the expectations towards CS agents and representatives are also low. Talking to your customers and having an in-depth understanding of their needs are crucial to the success of businesses, and trust us. This will bring more revenue that actually stays with businesses, not just a one-time cash in.
We’re from Korea and Japan, the 2 countries most well-known for having high bars set for customer service. With knowledge and years of experience working with SMB to Enterprise businesses, we’re here to change the culture of Customer Service in the U.S!
We’re in Series C and are one of the fastest-growing B2B SaaS startups in Asia. We’ve continuously made more than 2x growth and had a 98%+ retention rate for the past 5 years and have 180 employees, and 140,000 global customers, such as New Balance, Salomon, Arc’teryx, and BEAMS. We opened a NYC office this summer in Soho and are looking for someone adventurous, passionate, and ambitious soon-to-be professionals who want to learn and start ahead in their career in B2B SaaS startups.