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Sales Development Representative Internship (full time/contractor)

Channel Talk is a customer service platform that helps businesses increase the lifetime value of their customers through a VIP concierge experience. We are Asia’s largest B2B SaaS company and the #1 customer service platform in Korea and Japan with over 170K+ users.
We’re looking for an ambitious and proactive Sales Development Representative Intern to join us for a 3-6 month internship in our expansion to the US market. As a rapidly growing startup, we offer accelerated career growth opportunities, with the potential for this position to transition into a SDR internship role upon graduation.
If you’re looking for an internship that will provide you with the opportunity for true hands-on sales experience and the ability to make a significant impact at a startup, then this role is right for you.

About the Role

  • Build professional skills and knowledge of the sales process that will set you apart in your career
  • Manage and qualify inbound leads, a crucial role in our sales success
  • Research companies and approach potential customers through targeted strategies including calls, emails, Linkedin, and events
  • Deliver product knowledge and support to customers by answering inquiries and offering personalized assistance
  • Support the sales team with administrative tasks to learn the ins and outs of the sales operation process

    • What We’re Looking For

  • A sales-oriented mindset with a passion for business development
  • Hardworking and coachable self-starter who is driven to succeed and grow
  • Strong communication skills with the ability to articulate ideas clearly and effectively
  • Excellent phone etiquette and comfort in handling multiple inbound and outbound calls daily
  • An understanding of the importance of exceptional customer service
  • Commitment to a 3-6 month full time internship (40h/week)
  • A college student with an expected graduation date between June 2025 and December 2025

    • Nice to Have

  • Experience at a startup
  • Past internship experience in sales
  • Korean language ability (a great plus)

    • What You’ll Get

  • Hands-on experience in B2B sales
  • Experience in a fast-growing, venture-backed SaaS startup
  • Hybrid work model
  • Latest MacBook or equivalent device
  • An office is located in Soho
  • Transportation allowance for your daily commute (in addition to any business travel expenses)
  • The anticipated OTE for this role is $22-26/hour
  • Visa sponsorship if you transition to full time contract

    • Process

  • Submit your resume
  • Recruiter Screening (Online)
  • Peer Interview (Online or in-person)
  • ----- Meet your peer and understand how we work
  • ----- Pitch: Prepare an elevator or 5-minute pitch on any topic for the first interview(no keynote/presentation required)
  • CEO/Founder Interview (Online)
  • ----- Meet the founders and understand why’s and how’s of Channel Talk