Seoul Mills: Doubled Growth Without Ad Spend

The Problem: During COVID-19, Seoul Mills needed a way to grow their e-commerce business as everyone turned to online for shopping.

The Solution: Channel Talk helped Seoul Mills segment out and identify their most loyal fans and create a personalized concierge service for their VIPs.

The Result: The team built a strong customer community from their returning customers which doubled their growth without having to spend money on ads.

Seoul Mills main strategy isn't just about transactions; it's about building a genuine connection and creating a sense of community amongst their customers which fueled their growth.

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