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A successful CRM strategy begins with understanding your customers. Easily locate and manage your regular customers using the Contacts feature on Channel.io.
An essential aspect of leveraging CRM for business growth is acquiring and retaining regular customers. Channel.io facilitates this by utilizing smart customer classification and information integration techniques.
It is essential to maintain seamless communication with customers. Through Channel.io, you can identify and consolidate customer information for efficient customer data management.
Contacts: User data
With Channel.io Contacts, we support easier customer data management compared to Excel or spreadsheets. You can easily set it up and use it in a variety of ways, from a simple search to customer classification.
Events: Customer Actions
An event occurs when a user interacts with a website or app. This is very important because it enables you to monitor changes in your customers' behavior.
Customer Profile Display
You can leverage customer profile information by linking it to our CRM. We will guide you on what customer profile information can be linked with Channel.io.