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Learn how to set up Channel Talk, from channel profile to security settings.


  • Chat Settings

    Basic chat settings are gathered here. You can create a greeting message or set your operating hours.

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  • General Settings

    Customize the Channel Talk plugin and chat lounge to reflect your brand and connect with customers.

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  • Teammates

    Apply your company's existing team structure to Channel Talk as well. Invite team members to the channel, group them according to purpose, and enhance communication efficiency.

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  • Security Settings

    You can set up two-factor authentication in order to protect your customer and team data. Make sure your team members have secure accounts through this feature.

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