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Settings
Learn how to set up Channel.io, from channel profile to security settings.
Category
General Settings
Customize the Channel.io plugin and chat lounge to reflect your brand and connect with customers.
Chat Settings
Basic chat settings are gathered here. You can create a greeting message or set your operating hours.
Teammates
Apply your company's existing team structure to Channel.io as well. Invite team members to the channel, group them according to purpose, and enhance communication efficiency.
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Security Settings
You can set up two-factor authentication in order to protect your customer and team data. Make sure your team members have secure accounts through this feature.