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Integrations

Streamline customer interactions across multiple platforms by integrating external services with Channel.io.

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  • Mail

    Streamline customer support by connecting your email inbox to Channel.io, allowing you to manage inquiries in a single platform. And to provide a personalized experience, you change the sender's email address through email DNS settings.

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  • Instagram

    Link your Instagram to handle direct messages from customers and promote your brand with new Instagram posts through Channel.io.

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  • Slack Integration

    By integrating Slack with Channel.io, you will get receive notifications whenever there’s a new user chat.

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  • External Customer Database

    ntegrate a Customer Link to access more customer information during a chat. You can quickly find customer information in the External Customer Database.

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