In this category
Streamline customer interactions across multiple platforms by integrating external services with Channel.io.
Streamline customer support by connecting your email inbox to Channel.io, allowing you to manage inquiries in a single platform. And to provide a personalized experience, you change the sender's email address through email DNS settings.
Link your Instagram to handle direct messages from customers and promote your brand with new Instagram posts through Channel.io.
By integrating Slack with Channel.io, you will get receive notifications whenever there’s a new user chat.
External Customer Database
ntegrate a Customer Link to access more customer information during a chat. You can quickly find customer information in the External Customer Database.