Live Chat thumbnail

In this category

Live Chat

Effective communication with customers is key to growing your business. Discover how to connect with them using Channel Talk


  • What is Inbox?

    The Channel Talk Inbox is designed to allow both small businesses with limited customer inquiries, as well as large companies, to efficiently manage customer interactions. Discover the features of the user-friendly and powerful Channel Talk Inbox.

    guide thumbnail
  • Inbox User Interface

    Explore the characteristics of Channel Talk's chat interface, which enables you to identify who is the assignee and the status of the ongoing chat.

    guide thumbnail
  • Chat History Search

    The Channel Talk chat history search feature allows for quick and easy retrieval of previous conversations. Additionally, it enables the use of bulk actions, such as applying a status to multiple conversations, for the searched interactions.

    guide thumbnail
  • Follow-up Notifications

    By enabling follow-up notifications, customer interactions can be resumed via text message or email even if the customer leaves the website in the middle of the conversation.

    guide thumbnail